CAPITAL SOFTWARE was established in 1968 as an information technology company and has grown to be one of the leaders in this arena.
EMERALD
Emerald is membership and case management software addressing the business functions of membership administration, disciplinary procedures, collection of subscriptions, payment and remittance of funds, and financial information management.
Major benefits include the following:
• The financial management of membership and employment; and
• Improved client service and satisfaction as a result of the re-allocation of staff from mundane internally focused processes towards the all-important task of customer needs and communication; and
• Simplified segmentation decisions via access to detailed information on collection success ratios in demographically segmented areas; and
• Improved credit control as a result of comprehensive audit trails with reason codes for easy and meaningful reconciliation.
